incident

«Incident» / Global (global)

Table Details

Name:
incident
Label:
Incident (en)
Created On:
2022.09.17 02:03:18
Created By:
system
Updated On:
2022.09.17 02:32:50
Updated By:
system
Column Updated On:
2022.09.17 02:31:41
Column Updated By:
system
Scope Name:
Global
Scope:
global
Listing:
open
Dictionary:
open

Columns

+ Status Name Label Datatype Length Scope Reference Included By
  active
 Active boolean 40 Global task
  activity_due
 Activity due due_date 40 Global task
  additional_assignee_list
 Additional assignee list glide_list 4000 Global sys_user task
  approval
 Approval string[choice] 40 Global task
  approval_history
 Approval history journal 4000 Global task
  approval_set
 Approval set glide_date_time 40 Global task
  assigned_to
 Assigned to reference 32 Global sys_user task
  assignment_group
 Assignment group reference 32 Global sys_user_group task
  business_duration
 Business duration glide_duration 40 Global task
  business_impact
 Business impact string 4000 Global incident
  business_service
 Service reference 32 Global cmdb_ci_service task
  business_stc
 Business resolve time integer 40 Global incident
  calendar_duration
 Duration glide_duration 40 Global task
  calendar_stc
 Resolve time integer 40 Global incident
  caller_id
 Caller reference 32 Global sys_user incident
  category
 Category string[choice] 40 Global incident
  cause
 Probable cause string 4000 Global incident
  caused_by
 Caused by Change reference 32 Global change_request incident
  child_incidents
 Child Incidents integer 40 Global incident
  closed_at
 Closed glide_date_time 40 Global task
  closed_by
 Closed by reference 32 Global sys_user task
  close_code
 Resolution code string[choice] 40 Global incident
  close_notes
 Resolution notes string 4000 Global task
  cmdb_ci
 Configuration item reference 32 Global cmdb_ci task
  comments
 Additional comments journal_input 4000 Global task
  comments_and_work_notes
 Comments and Work notes journal_list 4000 Global task
  company
 Company reference 32 Global core_company task
  contact_type
 Channel string[choice] 40 Global task
  contract
 Contract reference 32 Global ast_contract task
  correlation_display
 Correlation display string 100 Global task
  correlation_id
 Correlation ID string 100 Global task
  delivery_plan
 Delivery plan reference 32 Global sc_cat_item_delivery_plan task
  delivery_task
 Delivery task reference 32 Global sc_cat_item_delivery_task task
  description
 Description string 4000 Global task
  due_date
 Due date glide_date_time 40 Global task
  escalation
 Escalation integer[choice] 40 Global task
  expected_start
 Expected start glide_date_time 40 Global task
  follow_up
 Follow up glide_date_time 40 Global task
  group_list
 Group list glide_list 4000 Global sys_user_group task
  hold_reason
 On hold reason integer[choice] 40 Global incident
  impact
 Impact integer[choice] 40 Global task
  incident_state
 Incident state integer[choice] 40 Global incident
  knowledge
 Knowledge boolean 40 Global task
  location
 Location reference 32 Global cmn_location task
  made_sla
 Made SLA boolean 40 Global task
  notify
 Notify integer[choice] 40 Global incident
 
D
number
 Number string 40 Global task
  opened_at
 Opened glide_date_time 40 Global task
  opened_by
 Opened by reference 32 Global sys_user task
  order
 Order integer 40 Global task
  origin_id
 Origin document_id 32 Global incident
  origin_table
 Origin table table_name 80 Global incident
  parent
 Parent reference 32 Global task task
  parent_incident
 Parent Incident reference 32 Global incident incident
  priority
 Priority integer[choice] 40 Global task
  problem_id
 Problem reference 32 Global problem incident
  reassignment_count
 Reassignment count integer 40 Global task
 
P
rejection_goto
 Rejection goto reference 32 Global task task
  reopened_by
 Last reopened by reference 32 Global sys_user incident
  reopened_time
 Last reopened at glide_date_time 40 Global incident
  reopen_count
 Reopen count integer 40 Global incident
  resolved_at
 Resolved glide_date_time 40 Global incident
  resolved_by
 Resolved by reference 32 Global sys_user incident
  rfc
 Change Request reference 32 Global change_request incident
  route_reason
 Transfer reason integer[choice] 40 Global task
  service_offering
 Service offering reference 32 Global service_offering task
  severity
 Severity integer[choice] 40 Global incident
  short_description
 Short description string[choice] 160 Global task
  sla_due
 SLA due due_date 40 Global task
  state
 State integer[choice] 40 Global task
  subcategory
 Subcategory string[choice] 40 Global incident
  sys_class_name
 Task type sys_class_name[choice] 80 Global task
  sys_created_by
 Created by string 40 Global task
  sys_created_on
 Created glide_date_time 40 Global task
  sys_domain
 Domain domain_id 32 Global task
  sys_domain_path
 Domain Path domain_path 255 Global task
 
K
sys_id
 Sys ID GUID 32 Global incident
  sys_mod_count
 Updates integer 40 Global task
  sys_updated_by
 Updated by string 40 Global task
  sys_updated_on
 Updated glide_date_time 40 Global task
  task_effective_number
 Effective number string 40 Global task
  time_worked
 Time worked timer 40 Global task
  universal_request
 Universal Request reference 32 Global task task
  upon_approval
 Upon approval string[choice] 40 Global task
  upon_reject
 Upon reject string[choice] 40 Global task
  urgency
 Urgency integer[choice] 40 Global task
  user_input
 User input user_input 4000 Global task
 
P
variables
 Variables variables 40 Global task
  watch_list
 Watch list glide_list 4000 Global sys_user task
 
P
wf_activity
 Workflow activity reference 32 Global wf_activity task
  work_end
 Actual end glide_date_time 40 Global task
  work_notes
 Work notes journal_input 4000 Global task
  work_notes_list
 Work notes list glide_list 4000 Global sys_user task
  work_start
 Actual start glide_date_time 40 Global task
P
 Passive
M
 Mandatory
D
 Display Value
K
 Key
U
 Unique
X
 Deleted

Table Distribution

Washington Vancouver Uta Tokyo (Vanilla) Tokyo Sandiego

Deviating Attributes

Column Current Environment Washington Vancouver Uta Tokyo (Vanilla) Sandiego
actions_taken missing missing missing missing
agile_story missing missing missing missing
cmdb_ci_business_app missing missing missing
lessons_learned missing missing missing missing
major_incident_state missing missing missing missing
overview missing missing missing missing
promoted_by missing missing missing missing
promoted_on missing missing missing missing
proposed_by missing missing missing missing
proposed_on missing missing missing missing
skills missing missing missing missing
show all 13 ...

Referenced

incident referenced from table:
incident, incident_task
task referenced from table:
asmt_assessment_instance, catalog_channel_analytics, cmdb_ci_outage, cmdb_health_result, ecc_event, ecc_event0000, ecc_event0001, ecc_event0002, ecc_event0003, ecc_event0004, ecc_event0005, ecc_event0006, execution_plan_local, fm_expense_line, goal, interaction_related_record, itil_appointment, kb_knowledge, m2m_kb_task, ml_predictor_results_task, mtg_agenda_item, mtg_attendee, problem, reminder, sc_item_produced_record, sc_item_variables_task, sc_service_fulfillment_stage_data, sc_service_fulfillment_step_data, sla_breakdown_core, sla_repair_log_entry, sla_repair_log_entry0000, sla_repair_log_entry0001, sla_repair_log_entry0002, sla_repair_log_entry0003, sla_repair_log_entry0004, sla_repair_log_entry0005, sla_repair_log_entry0006, sla_repair_log_entry0007, sn_m2m_note_template_for_table, sysapproval_approver, sys_cs_auto_resolution_context, task, task_ci, task_cmdb_ci_business_app, task_cmdb_ci_service, task_cost_center, task_group, task_location, task_outage, task_service_offering, task_sla, task_time_worked, vtb_card
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Diagram incident  «Incident» / Global (global)

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